Terms and Conditions
Customers are strictly advised to thoroughly go through the following terms and conditions because your use of our services implies that you accept and are compliant with the terms and conditions.
By registering to or using our services, you agree that you have read, accepted and agree to follow the Terms.
In these Terms, any reference to “You” or “User” shall mean the end-user accessing the website, its content and services. “We” or “Us” refer to Low Impact, LLC, investors, affiliates and partners.
Low Impact, LLC is a global sourcing and textile development house that allows customers to purchase and develop various textile products. Upon placing an order, Low Impact, LLC ships the product to you and becomes entitled to its payment for its services.
We give immense importance to your privacy. We completely understand that one of our important assets is You, and we protect our Users personal information including any sensitive information collection, such as financial information.
These products are not intended to cure, heal, or replace any medication or prescription(s) provided by your physician or other licensed medical professionals. Please consult your doctor before using any products if you have any questions about its intended use(s).
Low Impact products are in accordance to the FDA Health and Wellness policy for low risk devices. Every yarn or fiber we offer comes with mechanical test reports to prove the efficacy of each technology using standard testing methods.
Refund and Returns
Low Impact, LLC is dedicated to providing quality products and services to our customers.
Low Impact, LLC is unable to accept returns or exchange items that have undergone customization.
Please choose your customization details carefully, and retain a copy of your confirmation notice for reference.
Low Impact, LLC is not liable for 3rd party delays due to shipping, weather or other unforeseen circumstances beyond its' control.
Garments are not deemed to be faulty unless material errors in production causing goods to be not fit for use are obvious and refunds or exchanges will be handled on a case by case basis.
For custom products, there is a standard industry variance of 5% with errors with logo print, fabric consumption, sizing variance which is acceptable throughout the industry due to nature of customization, however we do our best to make sure products are 100% accurate.